Realigning resources to help distribution of funding Understanding triggers Shared support and responsibilities so one employee can have a break | Share the tasks/support each other (team) Alternating night/day positions | Having a flexible work schedule | Flexible work arrangements | Flexibility with hours research and incorporate best practices (December 30, 2019)
Intentional supervision with staff Clarify expectations and priorities Communication (ask for written clarification) Acknowledge that it isn’t your idea Explaining the why and how to staff
Role play activities- avoid conflicts by acting out real scenarios 1/10 Follow through with goals Clear communication Being transparent so staff know what to expect Ask for input from staff: how can we be a better team? Team building activities Policy: 24/48 hr rule (cool down period) for conflict resolution Training Mentorship Communication | Clear communication Orientation for new staff Staff meeting: incorporated wellness agenda items, setting the tone, mindfulness Schedule “reflective time” over the year Scheduled wellness day/ activities Creating an environment that encourages admitting mistakes
Agency Resources
Employer of choice (resources) Seek other resources for ESL Raise money, grants Build better leadership practices Promote/ encourage EAP use Team building activities | Team building activities (eg. lunch, lake day) Aligning your team: https://www.sandler.com/blog/three-simple-steps-will-keep-your-team-aligned-your-companys-big-2017-goals/ Training and development opportunities | Training | Get more help/ take courses on IT | Training and education consistency Free online courses: https://www.edx.org/ Advocating for updated policies Taking/ making use of agency resources Find easier/ cost-effective program to input data Get agency to combine like paperwork Intake process has been modified Promote self-sufficiency Opportunity to present/ share - team building Clear procedure and review regularly Interviewing and screening tools Longer training times Building confidence in staff - debrief and supervision Providing staff with tools to support clients Brainstorming with co-workers Staff activities to encourage communication Social committee Communication department Identify staff who are agency “fit” Coach out staff who aren’t “bought in” Clarify expectations: consequences of inaction Assessing gaps in services Adapting training with/in resources available 24-48 hours to address gossip or conflict. Have to let it go.
Wellness Leadership
Shared ownership Prioritizing work commitment | Prioritizing tasks | Prioritize | Prioritize, mentorship, guidelines, management | Prioritizing things Time management Developing action plan | Strategies and planning Effective communication Flexible, adaptable, forward thinking Build on strengths Creative solutions/ interpretations Collaborate with co-workers, external agencies | Sharing resources, collaborate, working smarter, not harder Schedule time to build relationships, self-care, etc. | Team coffee time to connect and start the day | Supportive conversations with team Cooperation, regular and timely meeting Scheduling and keeping supervision appointment Looking into tech solutions Employing creativity Celebrating successes - Talk to staff - appreciation | Recognition within team: sharing success stories: appreciation | Recognition / appreciation | Positive affirmation Manage time better Take more time to respond to agency Creating organizational culture Creative integration Releasing ownership More realistic expectations Refocusing purpose Teams come up with creative solutions to their specific stressors- more accountable Lack of control: empower people/ learning to be OK with having no control (did what you could to the best of your ability) Staff turnover: figure out what is the biggest stressors about this and address it (ie. loss of knowledge/ costs) Identify barriers - break down into manageable parts Clarify agency: client philosophy: vision Geographics: Available by phone for staff Buddy system Share calendars Code when in danger “Stay safe” app (GPS) Evolving to do list Prioritize Delegate Hope for the best Inform the bigger system it is too much Help staff see what to streamline Contacts/ budgets: Don’t give up Keep tracking and documenting to show need. Loop back. Lack understanding: How to train staff Help staff - find out from them Paradigm shift with staff Best practice Communication back too